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Chemist4U Help Centre

Delivery

  • Can I change my delivery address?
  • My tracking update says delivered but I haven’t received my order.
  • Why have I been charged delivery for my order over £30?
  • Do you ship outside the UK?
  • How do I set or change my delivery safe place?
  • My parcel arrived damaged.

See all 9 articles

Your order

  • Promoted article Why can’t I buy certain products together?
  • Promoted article What does "Processing BC" mean?
  • Promoted article Where is my order?
  • Why can’t I reorder the same product?
  • Can I place an order over the phone?
  • I’ve received the wrong item in my order.

See all 11 articles

Prescriptions

  • Is the Electronic Prescription Service free?
  • What is an Electronic Prescription Service?
  • I want to withdraw from your NHS prescription delivery service.
  • Do you provide blister packs for NHS prescriptions?
  • How does your NHS prescription delivery service work?
  • I need a quote for my private prescription.

See all 10 articles

Technical

  • I’m having issues during checkout.
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