Consultation Approval and Cancellation Policy Guide

Robyn
Robyn

At Chemist4U, we strive to ensure a smooth and transparent process for all our customers. Please carefully review the following guide regarding the cancellation of consultations after they have been approved.

Once Your Consultation is Approved, It Cannot Be Cancelled

Once your consultation has been approved, it enters the next stages of the process, and we are unable to offer cancellations. 

What Happens If I Still Wish to Cancel?

While we cannot offer cancellations once your consultation has been approved, we do encourage you to reach out to us. In certain situations, we may be able to offer alternative solutions.

Can I Receive a Refund if I No Longer Want to Proceed?

In cases where cancellation is not possible, we regret that we cannot issue a refund for the consultation once it has been approved. However, if you are unable to attend or wish to explore other options, please contact us as soon as possible to discuss potential solutions.

How to Proceed if You Still Have Concerns

If you wish to discuss your consultation or have concerns, please contact our customer service team as soon as possible. We will do our best to address your needs and offer guidance. 

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