How long does delivery take?

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Standard orders will be sent with Royal Mail 48 and will typically take 3-5 working days. If you’ve selected next day delivery and placed your order before the cut-off time of 1:00pm, this will take 1 working day with Royal Mail Tracked 24. Please check Royal Mail for service updates and potential delivery delays in their network. 

Certain items will need to be sent with temperature controlled delivery. These types of orders will typically take 1-3 working days to arrive. 

 

Delivery option Product type Service Estimated delivery times* Cost
Standard Non-refridgerated products or treatments only Royal Mail 48 3-5 working days Free when you spend over £30
Standard Non-refridgerated products or treatments only Royal Mail 48 3-5 working days £2.95
Next Day Non-refridgerated products or treatments only Royal Mail Tracked 24 1 working day £4.95
Temperature Controlled Refridgerated products or treatments only Royal Mail 24 1-3 working days £8.95
Temperature Controlled Refridgerated products or treatments only when you spend over £100 Royal Mail 24 Signed For 1-3 working days £8.95

 

Estimated delivery times include processing time at the warehouse and are calculated from the date the order is placed. During exceptionally busy periods, processing times may be longer. Delivery estimates exclude bank holidays, public holidays and weekends. Learn more on our delivery page.

If you haven’t found the right answer above or you need more information, please contact us.

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