How long does delivery take?

Robyn
Robyn
  • Updated

Standard orders will be sent with Royal Mail 48 and will typically take 3-5 working days. Please check Royal Mail for service updates and potential delivery delays in their network. 

Certain items will need to be sent with temperature controlled delivery. These types of orders will typically take 1-3 working days to arrive. 

 

Delivery option Product type Service Estimated delivery times* Cost
Standard Non-refridgerated products or treatments only Royal Mail 48 3-5 working days Free when you spend over £30
Standard Non-refridgerated products or treatments only Royal Mail 48 3-5 working days £2.95
Express Non-refridgerated products or treatments only Royal Mail Tracked 24 1 working day - order by 7pm - 98% success rate £4.95
Next working day Non-refridgerated products or treatments only DPD 1 working day - order by 5pm £6.95
Next working day before 1pm Non-refridgerated products or treatments only Royal Mail Special Delivery 1 working day - order before 4pm - 98% success rate - available Mon-Thu - Signature required £8.95
Next day before 1pm (Saturday delivery) Non-refridgerated products or treatments only Royal Mail Special Delivery Order before 4pm on a Friday - 90% success rate - Signature required £9.95
Next working day before 9am Non-refridgerated products or treatments only Royal Mail Special Delivery 1 working day - order by 4pm - 98% success - available Mon-Thu - Signature required £21.95
Temperature controlled Refridgerated products or treatments only Royal Mail 24 1-3 working days - order by 7pm £8.95
Temperature controlled Refridgerated products or treatments only when you spend over £100 Royal Mail 24 Signed For 1-3 working days - order by 7pm - Signature required £8.95

Estimated delivery times include processing time at the warehouse and are calculated from the date the order is placed. During exceptionally busy periods, processing times may be longer. Success rates are taken from Royal Mail and are accurate as of 01/05/2024. Delivery estimates exclude bank holidays, public holidays and weekends. Learn more on our delivery page.

If you haven’t found the right answer above or you need more information, please contact us.

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