I'm missing items from my order.

  • Updated

We’re really sorry you’re missing something from your order. We aim for 100% accuracy but occasionally things can go wrong. 

Common reasons for missing items:

  • You may have had a partial refund if one of your items has gone out of stock. Please check your email inbox for confirmation.
  • Human error.

If you’re missing an item from your order or you need more information, please contact us. Make sure to have your order number ready (this can be found on your order confirmation email or from within your account). We'll try to get this resolved as quickly as possible for you.

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